Home Rebate Application - Customers
  • Home Rebate Application

    for Chelan PUD customers
  • Please note: Contractors must submit the application for heat pump and ductless heat pump rebates. Please refer your contractor to the Contractor Application.

  • For new construction, only smart thermostat and heat pump upgrade rebates are available. If you'd like to complete an application, please select Smart Thermostat above and then click Next. If applying for a Heat Pump upgrade, please have your contractor fill out the application.

    If you would like to talk about other programs available for efficient new construction, please give us a call at (509) 661-8008 or email conservation@chelanpud.org.

  • For homes with non-electric heat, only heat pump (hybrid) water heater rebates are available if replacing an existing standard electric water heater. If you'd like to complete an application, please select only Heat Pump (Hybrid) Water Heater above and then click Next.

    If you would like to talk about other ways to save electricity in your home, please give us a call at (509) 661-8008, email conservation@chelanpud.org, or book a free home energy audit with one of our energy advisors.

  • Let's make sure you have the right documents handy.

  • You'll need to submit copies of the following documents with your application. You can:

    1. UPLOAD: Take a photo or scan each document to upload them with your application OR
    2. PAPER COPIES: Mail or bring paper copies to us (your application will be processed once we receive all of your paperwork)
  • Ductless Heat Pump Rebate

    → Receipt or contractor invoice
    → AHRI certificate for your ductless heat pump showing HSPF and SEER (HSPF2 and SEER2 for 2023)

  • Entry Door Rebate

    → Receipt
    → Proof of ENERGY STAR certification (examples: door sticker, product qualification label, screenshot of retailer/manufacturer website or product description)

  • Heat Pump Rebate

    → Receipt
    → Commissioning Worksheet completed by your HVAC contractor (available online: https://www.chelanpud.org/docs/default-source/default-document-library/commissioning-vs_hp-2024_24-07-11.pdf for variable speed heat pumps or https://www.chelanpud.org/docs/default-source/default-document-library/commissioning-ss_hp-2024_24-07-11.pdf for non-variable speed heat pumps)
    → Heat pump sizing and balance sheet from your HVAC contractor
    → Pre-approval email from Chelan PUD to you or your HVAC contractor

  • Heat Pump (Hybrid) Water Heater Rebate

    Your paperwork depends on who installed your new water heater.

  • → Receipt

    → Completed installation checklist that came with your hybrid water heater

  • → Contractor invoice

  • Insulation Rebate

    Your paperwork depends on who installed your insulation.

  • → Receipt

    → Before photos including a ruler showing insulation depth

    → After photos including a ruler showing insulation depth

  • → Contractor invoice

    → Certificate of Insulation completed by your contractor

  • Line Voltage Communicating Thermostat (LVCT) Rebate

    → Receipt or contractor invoice

    → Photo of installed thermostat

  • Smart Thermostat Rebate

    → Receipt or contractor invoice

    → Photo of installed thermostat

  • Storm Window Rebate

    → Receipt or contractor invoice

    → Proof of ENERGY STAR certification (examples: window sticker, product qualification label)

  • Window & Patio Door Rebate

    → Receipt or contractor invoice

    → Proof of U-factor ratings (receipt, contractor invoice, or photos of your NFRC window sticker)

    → If applying for a single-pane replacement rebate, proof that single-pane windows were previously installed in the home

  • Let's start with your info.

    And some details about your home.
  • Format: (000) 000-0000.
  • Let's talk about your new ductless heat pump (DHP).

    We'll collect your equipment info for your rebate.
  •  - -
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Let's get info about your new entry door.

  •  - -
  • SECOND Door Info

  •  - -
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  •  - -
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Let's learn about your new heat pump with commissioned install.

    Enter your equipment info for your rebate.
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Share your heat pump water heater details.

    Let's collect your equipment info for your rebate per water heater.
  • New Heat Pump Water Heater Details

  •  - -
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Let's hear about your insulation.

    We'll collect your insulation details now.
  • Attic Insulation Details

  •  - -
  • Floor Insulation Details

  •  - -
  • Wall Insulation Details

  •  - -
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Grab your line voltage thermostat details.

  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Let's chat about your smart thermostat.

  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Let's get your storm window info.

    Grab your storm window details.
  •  - -
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Let's talk about your windows.

    We'll gather your window and/or patio door details.
  • Window Details

    Replacement windows must have a U-factor of 0.30 or lower and be rated by the National Fenestration Rating Council (NFRC).
  •  - -
  • Patio Door Details

    Replacement patio doors must have a U-factor of 0.35 or lower and be rated by the National Fenestration Rating Council (NFRC).
  •  - -
  • Upload Documents

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Please share your thoughts.

    Your feedback helps us make our rebate program better.
  • Rows
  • Sign and submit your application

  • Energy Incentive Agreement

    By signing below, I request an incentive for the work listed on this form. I certify that this form and any accompanying documentation are complete and accurate, and that all measures associated with this project were completed as of the signature date below. I also understand that Chelan County PUD will make the final determination of any incentive that I may receive, and not all projects will qualify for incentives.

    DISCLAIMERS
    CHELAN COUNTY PUD HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES (INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AND SHALL NOT BE RESPONSIBLE FOR ANY REPRESENTATION OR PROMISE WITH RESPECT TO THE EQUIPMENT, MATERIALS OR LABOR REQUIRED FOR THE INSTALLATION OF ENERGY EFFICIENCY MEASURES ON THE PREMISES, OR THE COST OF SUCH EQUIPMENT, MATERIALS AND LABOR.

    ADDITIONAL CONDITIONS

    1. The incentives listed may apply to new and/or existing residential properties located in Chelan County and are current Chelan County PUD electric customers (“Participant”). Eligible properties include single-family and multi-family residences, including manufactured and modular homes, determined as follows:

      a) Individually Owned Units. An individually owned residence within a multi-unit property (e.g. condominium) is treated as a single-family residence if the building contains one to four (1-4) units within the same structure. Buildings with five (5) or more units per structure are treated as multi-family residences regardless of ownership structure.

      b) Multi-Family Apartment Complexes. A rental apartment complex or similar multi-unit residential property is treated as one residential service address and classified as single-family or multi-family based solely on the total number of units within the same structure, consistent with the guidelines described above.

      c) Rental and Lodging Properties. Short-term rentals (e.g., vacation rentals, Airbnb, VRBO), long-term rental properties, condominiums, townhomes, cabins and other residential-style lodging are considered residential service. Such properties are classified as single-family or multi-family based on the number of units under the same roof.

    2. Incentives apply only to conditioned (heated/cooled) space used as a residence. Electric heating and cooling systems must be permanently installed.

    3. Participants are responsible for complying with all applicable codes and regulations.

    4. Chelan County PUD reserves the right to inspect and verify energy efficiency measures and equipment prior to payment and will coordinate inspection as applicable.

    5. Incentives are paid directly to the Participant by check.

    6. Application must be submitted within 1 year of completion of energy efficiency measure.

    7. Allow 6-8 weeks for processing and payment of incentive.

    Any funding provided by Chelan County PUD under the agreement is at the request of the Participant. Because of the variability and uniqueness of individual energy use, it is not possible to predict exact energy savings (if any) that may accrue to any Participant. Chelan County PUD, by providing funding, does not warrant that the equipment will achieve any reduction in energy costs to the Participant.

    Release: As consideration for participation in the Chelan County PUD’s Energy Efficiency Incentive Program, Participant hereby releases, indemnifies, defends, and holds harmless Chelan County PUD, its commissioners, officers, employees, and agents from and against any and all claims, demands, actions, causes of action, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) of any kind or nature whatsoever, whether brought by Participant or any third party, arising out of or relating to:

    (a) the selection, purchase, design, installation, or performance of any energy efficiency measures at Participant’s residence;

    (b) the acts or omissions of any contractor, subcontractor, material supplier, or other third party retained by Participant;

    (c) any dispute regarding payment for labor, services, or materials related to such installation; or

    (d) Participant’s application for, receipt of, or participation in the Program.

    Participant acknowledges that Chelan County PUD does not select, employ, endorse, supervise, or control any contractor or third-party performing work at Participant’s residence and is not responsible for the quality, safety, legality, or performance of any such work.

    Assignment: Participant may not assign, transfer, delegate, or otherwise convey any rights or obligations under this Agreement without the prior written consent of Chelan County PUD, which consent may be granted or withheld in Chelan County PUD’s sole discretion.

    Attorney's fees: If any action is brought to enforce this Agreement, the prevailing party in such shall be entitled, in addition to any other relief, to award of reasonable attorney's fees and costs incurred in such action.

    Reservation: Participant acknowledges and agrees that Chelan County PUD retains the sole and exclusive right, in its sole discretion, to reject, deny, adjust or amend any application and any incentive payments made pursuant to this Agreement and Chelan County PUD programs and policies. All incentive amounts, if any, shall be determined by Chelan County PUD's sole discretion. Participation in this program does not guarantee any incentive payment.

    The program and terms and conditions of this agreement are subject to change without notice.

  • Ductless Heat Pump Rebate

    My signature certifies that the ductless heat pump installation was completed in accordance with the Installation Checklist and that I agree to the Ductless Heat Pump Program Terms and Conditions.

  • Heat Pump Rebate

    My signature certifies that I attest that I will use the heat pump as my primary heating source and will not manually turn on auxiliary (E-heat) heat unless there is an emergency.

  • Window/Patio Door Rebate

    I understand that if I am unable to clearly show that single-pane windows were previously installed in my home, I will not be eligible for the single-pane rebates and only the double-pane rebate will be available to me.

  • Additional Documentation Required

    I understand that my application will not be processed until I provide all of the below documentation.

    Mail to:
    Chelan County PUD
    Customer Energy Solutions
    PO Box 1231
    Wenatchee, WA 98807-1231

    Or bring to the Chelan PUD main office:
    203 Olds Station Rd
    Wenatchee, WA 98801

  • Ductless Heat Pump Documentation

    → Receipt showing your ductless heat pump cost and model
    → AHRI certificate showing HSPF and SEER (HSPF2 and SEER2 for 2023)

  • Entry Door Documentation

    → Receipt showing door cost
    → The door sticker showing the ENERGY STAR certification

  • Heat Pump Documentation

    → Receipt showing heat pump cost
    → Commissioning Worksheet completed by your HVAC contractor (available online: https://www.chelanpud.org/docs/default-source/default-document-library/commissioning-vs_hp-2024_24-07-11.pdf for variable speed heat pumps or https://www.chelanpud.org/docs/default-source/default-document-library/commissioning-ss_hp-2024_24-07-11.pdf for non-variable speed heat pumps)
    → Pre-approval e-mail from Chelan PUD for conversions from forced-air furnace to heat pump

    → Heat pump Sizing and Balance Sheet showing recommended heat pump size

  • Heat Pump (Hybrid) Water Heater Documentation

    → Receipt showing the cost and model number of your new water heater
    → The completed installation checklist that came with your heat pump (hybrid) water heater

  • Heat Pump (Hybrid) Water Heater Documentation

    → Contractor invoice showing the installed cost and model number of your new water heater

  • Insulation Documentation

    → Receipt showing the cost, square footage, and insulation type
    → Before photos including a ruler showing insulation depth
    → After photos including a ruler showing insulation depth

  • Insulation Documentation

    → Contractor invoice showing the cost, square footage, and insulation type
    → Contractor-completed Certificate of Insulation (available online: https://www.chelanpud.org/docs/default-source/default-document-library/certificate-of-insulation.pdf)

  • Line Voltage Thermostat Documentation

    → Receipt or contractor invoice showing the cost and thermostat model

    → Photo of installed thermostat

  • Smart Thermostat Documentation

    → Receipt showing the cost and model of your thermostat

  • Storm Window Documentation

    → Receipt showing the installed cost, brand, model and dimensions of your storm windows

    → Proof of ENERGY STAR Certification

  • Window/Patio Door Documentation

    → Receipt showing the cost and dimensions of your windows and/or patio door(s)

    → Proof of U-factor ratings (window specifications or photos of your NFRC window sticker)

    → If applying for a single-pane replacement rebate, proof that single-pane windows were previously installed in the home

  • My signature certifies that I have read the above Efficiency Incentive Agreement and agree to the conditions for participation in this program.

  • Clear
  •  - -
  •  
  • Should be Empty: