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    Residential Heat Pump Pre-Authorization Request Form

  • ⚠ This form is for HVAC contractors. The Heat Pump Pre-Authorization request must be submitted by the HVAC contractor. Please contact Customer Energy Solutions at (509) 661-8008 if you have questions.
  • What type of new system are you planning to install? (Select all that apply.)*
  • Let's make sure you have the right information handy.

  • Customer Information

    • Chelan PUD customer name, email, and phone number
    • Installation address
    • Meter number
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  • Existing System Photos

    Unless this is new construction, please provide photos for all existing systems, including the existing outdoor and indoor unit(s). For each system, please include a:

    • Wide shot: Showing the equipment and its surrounding area, and a
    • Nameplate: Close up showing the equipment nameplate.
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    Contractor Information

    Tell us a little bit about you!
  • Format: (000) 000-0000.
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    Customer Information

    Tell us a little bit about your customer.
  • Format: (000) 000-0000.
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    Heat Pump Project Information

    Tell us about the heat pump project.
  • What type of home is this?
    • Heat Pump System 1 
    • What type of existing heating system are they replacing?*
    • ⚠ Must install variable-speed inverter type heat pump. To qualify for the heat pump upgrade rebate, you must install a variable-speed inverter heat pump that meets Chelan PUD's minimum efficiency ratings. 
    • ⚠ Rebate eligibility is based on the homeowner's plan for the gas system. Under fuel switching laws, the existing gas system must remain as back up heat to qualify for a rebate. Please contact Customer Energy Solutions at (509) 661-8008 if you have questions.
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    • Heat Pump System 2 
    • What type of existing heating system are they replacing?*
    • ⚠ Must install variable-speed inverter type heat pump. To qualify for the heat pump upgrade rebate, you must install a variable-speed inverter heat pump that meets Chelan PUD's minimum efficiency ratings. 
    • ⚠ Rebate eligibility is based on the homeowner's plan for the gas system. Under fuel switching laws, the existing gas system must remain as back up heat to qualify for a rebate. Please contact Customer Energy Solutions at (509) 661-8008 if you have questions.
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    Ductless Heat Pump Project Information

  • What type of home is this?
  • What type of existing heating system do they have?*
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    Initial Rebate Estimate

  • ⚠ Initial estimates are subject to change. Project eligibility will be reviewed by Chelan PUD as part of the Heat Pump Pre-Authorization process. Initial incentive estimates are not a guarantee.
    • Heat Pump System 1 Details 
    • Heat Pump System 2 Details 
    • Ductless Heat Pump Details 
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    Ready to Submit this Request?

  • Great! Once you hit "Submit" you'll receive an email for your records and we'll review your information and reach out if we need any additional information. If you have any additional comments, please leave them in the field below.

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